Here are answers to frequently asked questions about Trescal questions.
- Who are Trescal's clients?
Trescal has a broad range of clients. We work with SMEs and big international groups from all over the world.
- What metrological service should I request for my equipment?
Depending on the function of the equipment, the need for calibration results, the level of confidence required by your auditors, each of Trescal’s laboratories offers a tailored solution.
- What happens when my equipment breaks down?
Trescal can offer to manage the repair directly thanks to its specialized laboratories or by working with a manufacturer.
- How do I define the best tolerance range to calibrate my equipment?
Trescal has developed methodologies adapted to the needs of its customers. These methodologies take into account the use and the criticality of equipment, the result of the calibration operations, and the cost of the intervention. Our methodologies are applied to the initial defined interval and its optimization in time.
- I wish to optimize my assets, what should I do?
We benefit from a high level of expertise as well as tools that enable us to size the dimension of your assets. We also offer equipment pooling depending on expected performance levels, availability and economic constraints.
- I wish to train my team, can you help me?
Trescal offers metrological and technical training for different audiences ranging from the most fundamentals of metrology to the optimal use of equipment.
- Can you help me get accredited or certified?
Trescal’s experts offer comprehensive support, which includes technical evaluations, the development of processes and procedures, employee training and audit support.
- I have to move a laboratory, how do I proceed?
Rigorous and relatively standardized measures need to be taken in this case, such as ensuring the appropriate means of transport for the equipment, taking heed of the features and performances of the equipment before it returns to service, as well as environmental conditions (temperature, humidity, vibrations, gravity, magnetic fields) of the new installation.